[Odoo 8] CRM










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2 thoughts on “[Odoo 8] CRM

  1. Hi… Mau nanya donk, saya baru belajar tentang Odoo karena kebetulan baru pindah job. Mau nanya tentang module helpdesk, saya udah coba tapi kenapa tidak bisa dieskalasi ya? Responnya selalu sama yaitu “you are already at the top level regarding your sales-team category.” Padahal saya sudah menurunkan level usernya.

    Terimakasih ya.

    • Eskalasi akan berjalan jika:

      1. Field “Sales Team” pada form HelpDesk diisi
      2. Sales Team yang dipilih memiliki parent sales team lagi (mengisi field “Parent Team”) dan field “Reassign Escalated” di centang

      Semoga membantu ..

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